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Prescriptions
If you have a prescription (NHS or private) simply contact PCPdirect,
where our highly trained pharmacy team will be delighted to
advise you how we can dispense your prescription. All mail order
and internet prescriptions are delivered via our courier service
in the Tamworth locality, and using a signed delivery service
elsewhere in the world. As well as stocking medicines, we also
stock and dispense a wide range of hosiery, trusses, and stoma
appliances. All medicines are dispensed in child resistant containers
unless you request us not to. Remember to keep all medicines
out of the reach of children. If you have any questions about
your treatment, please do not hesitate to ask.
Computerised medication records
You are invited to join our computerised medication record scheme.
This will enable us to provide a fast and efficient service
that is particularly useful if you require repeat prescriptions.
Our computer is also able to link to the new NHS electronic
prescribing system, for easier and quicker prescription delivery.
The pharmacist can also use your records to give you advice
when purchasing over the counter remedies. This is a confidential,
discreet service to which only you and authorised health care
professionals have access. Your record only contains information
provided by you or authorised healthcare professionals, and
details of any medicines dispensed to you by PCPdirect.
Out of hours services
For out of hours service, please visit our website which contains
information pages and links to other helpful sites. Alternatively,
please contact NHS Direct on 0845 4647.
Emergencies
If you urgently require a prescription medicine that has been
previously prescribed by your doctor, and you cannot see your
doctor, then we may be able to help. However, we can only do
this in cases of genuine emergency and we shall have to charge
the full price of medicines dispensed. This service is not available
on the NHS. If you need medicines in an emergency when PCPdirect
is closed, you should contact NHS Direct on 0845 4647.
Unwanted medicines
Old, unwanted medicines should be disposed of safely. Local
pharmacies can dispose of these for you, free of charge. At
all times remember to keep medicines out of the reach of children,
preferably in a locked medicine cabinet.
Help and advice
Our new service provides more than just dispensing. You can
expect sympathetic and confidential advice about your prescription
and any medical related problems you may be experiencing. Some
common complaints can often be treated with medicines that we
stock in the pharmacy. Our pharmacist will recommend a suitable
choice or you may be advised to see your doctor.
Customer service
We offer an informal in-house procedure to deal with any problems
or concerns you may have about the services we provide. This
is completely confidential. Our aim is to give you the highest
possible standard of service and we try to deal swiftly with
any problems that may occur. If you are dissatisfied, please
contact our pharmacist who will be able to help.
Lifestyle advice
You can obtain expert advice on any aspects of your lifestyle
from our pharmacists, to ensure you maintain your health at
the optimum level.
Smoking cessation clinics
If you are a smoker wanting to give up, then we can provide
advice on the best methods for kicking the habit, and we can
compile a smoking cessation programme tailored to your own needs.
Public health information
PCPdirect.co.uk is equipped with the latest in information technology
to provide you with up to the minute health care information.
We can also act as a signposting service to direct you to locally
available self help groups.
Holiday check list
We provide a list of things you may need for your holiday. These
include sun creams and remedies for upset stomachs and diarrhoea.
Malaria prophylaxis (prevention) medication is available to
purchase, or via our online practitioner at www.travelmeds.co.uk.
Medicine management services
You can consult on a one to one basis with one of our clinical
pharmacists who will be able to advise you and your doctor on
the optimal use of medicines. Working closely with your Doctor,
we will tailor the medicines you take to your lifestyle, so
enabling you to get the maximum possible benefit without unnecessary
side effects.
Care programmes
We can plan and implement care programmes for your specific
health needs, therefore improving the quality of your life after
a major illness or accident. We offer tailored solutions for
patients with diabetes, asthma, high blood pressure, and psychiatric
illnesses. From time to time we may contact you by telephone
to check on your progress.
Residential and nursing home medication review
As well as providing a full clinical pharmacy service, we can
visit your residential or nursing home to advise and guide you
on correct medication use, storage and any other medical related
queries. Our primary care pharmacists are also available to
advise you on the most suitable method of medicine delivery
and provide a pharmaceutical needs assessment.
Discharge medication service
We can offer a comprehensive discharge medication service in
conjunction with your local hospital, so that your transition
from hospital care to community care goes as smoothly as possible.
Repeat prescription management service
If you are on regular medication then we can arrange to order
and collect your repeat prescription from your local surgery
and have it delivered to your address. We now also offer a repeat
dispensing scheme in conjunction with local surgeries. Please
ask a member of staff for details.
Drug withdrawal programmes
We offer a service of planning and implementing drug withdrawal
programmes, therefore making the switch from drug dependency
as easy as possible.
Medication usage reviews
We can carry out a review of all the medication you are currently
taking. Our pharmacist will explain the correct methods of taking
your medication and discuss compliance, side effects and any
possible clinical issues arising.
PCPDIRECT
PHARMACY SUPERINTENDENT: MR IAIN ASHBY M.R.PHARM.S (REG. 79329)
VAT REGISTRATION: 486611719
RPSGB PHARMACY REGISTRATION: 1037108
30 HOSPITAL STREET TAMWORTH STAFFORDSHIRE B79 7EB
TELEPHONE 01827 702040 FACSIMILE 01827 702041
EMAIL:
INFO@PCPDIRECT.CO.UK.
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